💸 Returns & Refunds
At Mode & More, your satisfaction matters to us 💙. If something isn’t right, we’re here to help.
🔄 Returns
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You can request a return within 30 days of receiving your order.
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Items must be unused, unworn, and in original packaging with tags attached.
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Certain items are non-returnable for hygiene reasons (e.g. underwear, swimwear, digital products).
💰 Refunds
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Once we receive and inspect your return, we’ll notify you by email.
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Approved refunds are issued to your original payment method within 5–10 business days.
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Shipping costs are non-refundable (unless the item was faulty or incorrect).
🔄 Exchanges
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We currently do not offer direct exchanges.
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If you need a different size or color, please return the item and place a new order.
❌ Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, email us at shop@modemorehub.com within 7 days. Please include:
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Order number 📦
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Photos of the product & packaging 📸
🌍 International Orders
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International returns are accepted, but shipping costs are the customer’s responsibility.
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Customs duties & taxes are non-refundable.
📩 Contact Us
Questions? Reach out anytime at shop@modemorehub.com or DM us on Instagram @modemore1.